User Experience Testing
Mimecast were looking to re-design their website and wanted to test their existing website to identify problematic areas for their target audience. In addition, mock-ups of their intended new design were also tested.
Members of their target audience as well as existing customers were recruited to take part in a user study at a specialist usability lab in London.
A detailed report and set of recommendations was written, providing a clear focus for the new website design.
Once the new website had been built by Mimecast’s internal development team, we were engaged to conduct user testing and technical testing across a range of devices and browsers to flag issues and provide technical support with implementing solutions.